Outlook Training

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Take control of your inbox, calendar, and tasks. Practical techniques that give you back hours every week.

Email Management

Folder structures that actually work
Rules for automatic organisation
Search techniques to find anything instantly
Quick Steps for repetitive actions
Managing multiple accounts and shared mailboxes

Email Productivity

Keyboard shortcuts that save hours
Templates and Quick Parts for common responses
Delay send and scheduling
Categories and flags for prioritisation
Focused Inbox: when to use it, when to turn it off

Calendar Mastery

Scheduling and availability
Shared calendars and calendar groups
Room and resource booking
Meeting options and settings
Time zone handling

Tasks and Integration

Tasks and To Do integration
Flagging emails for follow-up
Integration with Teams and other M365 apps
Mobile app setup and sync

Optional Copilot Integration

Use Copilot to draft emails, summarise long threads, find information across your mailbox, and prepare for meetings.

Discovery

We learn how your team currently uses Outlook — email volume, calendar complexity, pain points. Some teams are drowning in email; others struggle more with calendar management.

Programme Design

We focus on the techniques that'll have the biggest impact for your team. No point teaching advanced calendar features to people who need inbox triage first.

Delivery

Interactive training where your team implements changes to their own Outlook setup during the session. They leave with their inbox and calendar already improved.

Delivery Options

Virtual sessions: Screen sharing lets us see and help with individual setups
In-person workshops: Available across the UK
Drop-in clinics: Shorter sessions where people bring specific problems

Habit Change

We focus on sustainable habits, not just features. Knowing about rules is useless if you never set them up — we make sure people leave with working systems.

This Training Is For

Anyone who feels overwhelmed by email
Staff who miss things because their inbox is chaos
Teams who've never had proper Outlook training
People who live in meetings and need calendar efficiency

Common Scenarios

Thousands of emails in the inbox with no organisation system
Important emails getting buried and missed
Calendar conflicts and double-bookings
Hours spent searching for emails that should be easy to find
Inconsistent email practices across the team

Impact

Proper Outlook training typically saves people 30-60 minutes per day. Across a team, that adds up to serious productivity gains.