Privacy Policy

Who we are

IQ IT is an AI-first Microsoft 365 training and consultancy company based in the UK. This policy explains how we collect, use, and protect your personal information when you use our website or get in touch with us.

Contact details:
IQ IT
Email: info@iq-it.co.uk
Website: https://iq-it.co.uk

What information we collect

When you fill in a form on our website (such as our consultation request or contact form), we collect:

• Your name
• Your business name
• Your industry
• The service you're interested in
• Your message

We also collect technical data automatically through cookies (see our Cookie Policy for details).

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Understand your needs and provide relevant information about our services
• Follow up on consultation requests
• Improve our website and services

We will never sell your personal information to third parties.

Legal basis for processing

Under UK GDPR, we process your personal data based on:

• Legitimate interests — to respond to your enquiries and provide information about our services
• Consent — where you've actively submitted a form requesting contact from us

How long we keep your data

We keep your contact form data for up to 2 years from your last interaction with us, unless you ask us to delete it sooner. This allows us to follow up on enquiries and maintain a record of our conversations.

Who we share your data with

We may share your information with:

• Google — for website analytics (anonymised usage data)
• Microsoft — for website analytics via Microsoft Clarity (anonymised usage data)
• Our website hosting provider — to deliver and maintain the website

We do not share your personal contact information with any third parties for marketing purposes.

Your rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (right to be forgotten)
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at info@iq-it.co.uk.

Data security

We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption, and we limit access to personal data to those who need it to respond to your enquiry.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at info@iq-it.co.uk.