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Yes. Many of our programmes involve large parts of an organisation. Larger audiences can start with webinars that set a shared foundation, then move into smaller practical sessions built around their roles. Copilot Essentials, Copilot in Practice and Copilot Agents act as building blocks, so different groups start at the right point rather than everyone following the same route. For Microsoft 365 training, we adapt each session to the group's skill level.

We learn about your organisation: which Microsoft 365 tools your team uses, where they struggle, what skill levels look like across the team and what you are hoping to achieve. Based on that, we recommend an approach, whether that is training, automation, a readiness assessment or a combination. You will get honest advice, not a sales pitch.

Yes. The consultation is a free, no-obligation conversation where we learn about your organisation, your team and what you are looking to achieve. We will give you an honest assessment of what would help and what would not. No hard sell.

There is no fixed lead time. We work around our availability and yours. Before any training, we always run a discovery call to understand your team and tailor the session, so the process is: get in touch, have a discovery conversation, then schedule the training at a time that works for both sides.

Not necessarily. Copilot Essentials is designed for all staff regardless of licence level, including those using the free version of Copilot. For Copilot in Practice and Copilot Agents, attendees need a premium Microsoft 365 Copilot licence to access the features covered in those sessions. If you are unsure about your current licensing, we can help you figure that out.

Most of our sessions are two hours, which we find is the best length for focused, practical learning without fatigue. We also offer 90-minute sessions and 75-minute bitesize sessions for teams who prefer shorter, more frequent learning. Session length is flexible and depends on what works for your team and the content being covered.

Both, and often a mix of the two. Most practical sessions run on Microsoft Teams, which is flexible, easy to schedule and can be recorded. We also deliver face-to-face across the UK, along with one-to-one development, team workshops, larger webinars and follow-up clinics. We choose the format based on what each part of the programme needs to achieve and agree it with you during discovery.

It depends on what the session is for. Practical, conversational sessions work best in small groups, so targeted training runs with up to 15 people and everyone can ask questions and work on tasks from their own role. Webinars for larger audiences are useful for building awareness and a shared foundation before people move into smaller groups.