Workshop Format

Hands-on building from the start. Your team creates a working agent during the session, not just learns about the platform.

Typical Structure (Full Day)

• Platform overview and fundamentals (60 mins)
• Building your first agent with exercises (90 mins)
• Lunch
• Adding knowledge sources (60 mins)
• Advanced features and integration (60 mins)
• Polish and deployment (30 mins)

Pre-Workshop

We identify a real use case for your agent before the workshop. Your team builds something they'll actually deploy, not a throwaway exercise.

Delivery Options

• Training workshop: Learn Copilot Studio by building
• Guided build: We build a production agent together, transferring knowledge as we go
• Build for you: We create the agent; you receive training on maintenance

Requirements

• Copilot Studio licenses (we can advise on licensing)
• Identified use case and requirements
• Access to any data sources to be connected

This Training Is For

• Teams who want to build custom AI assistants
• IT and digital teams responsible for AI solutions
• Department leads who want bots for their teams
• Anyone building internal tools and automation

Common Use Cases

• Knowledge base assistant that answers staff questions using company documents
• IT helpdesk bot for common issues and requests
• HR assistant for policy questions and processes
• Customer support agent for product/service queries
• Onboarding guide for new starters

Training Outcomes

Your team will understand Copilot Studio's capabilities, be able to build and maintain agents, and have created a working solution for your organisation.

Ongoing Support

Agents need maintenance as content changes. We can provide ongoing support through AI Partnership arrangements.