Project Management - Corporation X Webflow Template

Prompt Engineering

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Master the skill that makes the biggest difference to AI results. Learn to communicate effectively with AI for better, faster, more reliable outputs.

How LLMs Work

  • Understanding what's happening under the hood
  • Why AI responds the way it does
  • Implications for prompt design
  • Understanding limitations and failure modes

Core Prompting Techniques

  • Clear instruction and structure
  • Role and persona setting
  • Context and constraints
  • Output format specification
  • Examples and few-shot learning

Advanced Techniques

  • Chain-of-thought prompting
  • Step-by-step reasoning
  • Self-consistency and verification
  • Prompt chaining for complex tasks
  • Meta-prompting and prompt improvement

Practical Application

  • Prompts for writing and editing
  • Prompts for analysis and research
  • Prompts for coding and technical tasks
  • Prompts for creative work
  • Building prompt libraries for your team

Iteration and Debugging

  • Evaluating AI outputs
  • Identifying why prompts fail
  • Systematic improvement approaches
  • Testing and refinement

Workshop Format

Highly interactive with constant practice. Every technique is followed by hands-on exercises using real work examples.

Typical Structure (Half Day)

  • How LLMs interpret prompts (30 mins)
  • Core techniques with exercises (60 mins)
  • Break
  • Advanced techniques with exercises (60 mins)
  • Building your prompt library (30 mins)

Full Day Option

Adds deeper coverage of advanced techniques, more practice time, and a session on building and documenting team prompt libraries.

Delivery Options

  • Virtual workshops: Work well with screen sharing and breakout exercises
  • In-person workshops: Higher engagement for intensive practice

Materials

Participants receive a prompt engineering guide and template library to reference after training.

Tool-Agnostic + Copilot-Specific

Core techniques work across AI tools (ChatGPT, Claude, Copilot, etc.). We also cover Copilot-specific patterns for M365 integration.

This Training Is For

  • Anyone who uses AI tools regularly and wants better results
  • Power users who've hit the limits of basic prompting
  • Teams developing AI solutions who need robust prompts
  • Trainers and champions who'll support others

Common Pain Points

  • AI outputs that aren't quite right but you're not sure how to fix them
  • Inconsistent results from similar prompts
  • Not knowing why some prompts work better than others
  • Spending too long iterating to get usable output

Training Outcomes

You'll understand why AI responds the way it does, have a toolkit of techniques to apply systematically, and be able to write, evaluate, and improve prompts confidently.

The Most Transferable AI Skill

Prompt engineering works across all AI tools — current and future. It's the foundational skill that makes everything else more effective.

Ready to get more from Microsoft 365?

Book a free consultation to talk through where you are and where you want to be. No pressure, no hard sell — just an honest conversation.