Introduction Workshops

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Practical foundations for teams new to AI and Copilot. Demystify the technology, build confidence, and start using AI tools from day one.

Understanding AI

What AI and large language models actually are
How tools like ChatGPT and Copilot work
What AI is good at (and what it's not)
Realistic expectations and limitations

Prompt Engineering Fundamentals

How to communicate clearly with AI
Structuring prompts for better results
Iterating and refining outputs
Common mistakes and how to avoid them

Microsoft Copilot Overview

Copilot in M365 apps (Word, Excel, PowerPoint, Outlook, Teams)
Copilot chat and web access
What's available with your license
Quick wins to start using immediately

Security and Responsible Use

Data privacy and confidentiality
What Copilot can and can't see
Responsible AI principles
Your organisation's AI policy (if applicable)

Hands-On Exercises

Real practice using Copilot on work-relevant tasks. Your team leaves having actually used the tools, not just heard about them.

Before the Workshop

We send a brief survey to understand your team's current AI experience and concerns. This shapes which areas we emphasise.

Workshop Format

Interactive session — not a lecture. Short explanations followed by hands-on exercises. Your team uses Copilot during the workshop on real tasks.

Typical Structure (Half Day)

AI fundamentals and demystification (45 mins)
Prompt engineering basics with exercises (45 mins)
Break
Copilot in your M365 apps with hands-on practice (60 mins)
Security, responsible use, and Q&A (30 mins)

Delivery Options

Virtual workshops: Interactive via Teams with screen sharing and exercises
In-person workshops: Higher engagement, easier for hands-on practice
Hybrid: Facilitator in-room with virtual participants

Follow-Up

Participants get reference materials and prompt libraries. We're available for questions in the weeks after training.

This Workshop Is For

Teams who are new to AI and Copilot
Staff who have Copilot licenses but aren't using them
Organisations rolling out Copilot who want structured introduction
People who are curious but uncertain about AI

Common Starting Points

Tried ChatGPT once but didn't see the point
Worried about AI taking their job
Heard about Copilot but haven't explored it
Concerned about privacy and data security
Not sure how AI applies to their actual work

Workshop Outcomes

Your team will understand what AI can realistically do, feel confident using Copilot for basic tasks, know how to write effective prompts, and understand the security and responsibility considerations.

What's Next

Introduction workshops are often followed by department-specific advanced sessions where teams go deeper on their particular use cases.